Apology letters are usually written when somebody or a company does something wrong to somebody else or to another company. The following five apology letter samples and templates are the most general apology letters people write. See if one them matches your need. See also a few tips on how to write an apology letter.
How To Write Apology Letters
- Write the apology letter as soon as possible after we do something wrong (within one or two days).
- Write a brief letter that explains the situation.
- Do not defend ourselves by blaming the situation or someone else.
- Assure the recipient that you will not repeat your regrettable behavior in future.
- Tell the recipient that you value your relationship with him or her.
- Back up your apology letter with appropriate behavior at the next available opportunity.
Apology for Delaying Payment
Purchasing Agent
Niagara Waterfall Street
Columbus, MI 48002
Helen Bracken
Credit Department
Shoes Incorporated
222 Plainfield Road
Syracuse, NY 13212
Dear Mrs. Helen Bracken:
We do apologize for delaying our payment. We really do not want to make our payment late but we have many things to do urgently last weekend. That’s why we were not able to make payment on time. Nevertheless, this morning we just settled this payment first thing so that we will be able to continue our business with you. We, herewith, enclosed the check.
Thank you for your discretion regarding our account.
Sincerely
Vicki Ball
Purchasing Manager
Get more than 200 business letter samples at a very low-priced purchase. It costs you half an hour of your daily wages but its value worths more than 5oo hundred working hours. So why wasting time searching for every single letter sample. Get everything in a book.
Apology Letter Template for Delaying Payment
[Letterhead]
[Date]
[Recipient’s Name]
[Department/Division]
[Company’s Name]
[Company’s Address]
[City], [Country/State] [Zip Code]
Dear Mrs./Mr./Madam/Sir:
We do apologize for delaying our payment. We really do not want to make our payment late but [Reason(s)]. That’s why we were not able to make payment on time. Nevertheless, [Compensation]. We, herewith, [Compensation].
Thank you for your discretion regarding our account.
Sincerely
[Your Full Name]
[Your Title]
Download the apology letter template for delaying payment here.
Apology Letter Samples for Forgetting a Date
|
405 Joaquin Street
Modesto, CA 95354
September 13, 2021
Dear Sue,
I am sorry for forgetting our lunch date yesterday. It was completely my fault. I was so busy at work that I didn’t remember I had a lunch date with you.
How about I treat you to lunch at the new Mexican restaurant Amor’s tomorrow at 12:30PM? I have marked this date in my planner so I will not forget about it.
I’d just like to apologize again for missing the lunch date.
Your Friend,
Brian
|
Get more than 200 business letter samples at a very low-priced purchase. It costs you half an hour of your daily wages but its value worths more than 5oo hundred working hours. So why wasting time searching for every single letter sample. Get everything in a book.
Apology Letter Template for Forgetting a Date
[Your Address]
[Your City], [State & Zip Code]
[Date]
Dear [Your Friend’s First Name],
I am sorry for forgetting our lunch date [Time]. It was completely my fault. [Say the reason].
How about [Offer compensation]? I have marked this date in my planner so I will not forget about it.
I’d just like to apologize again for missing the lunch date.
Your Friend,
[Your Name]
Download the apology letter template for forgetting a date here.
Apology Letter Sample for Late Order Delivery
|
Excellent Shopping
111 Waverly Drive Berkeley, CA 94706 September 13, 2020
Mr. Allan Newman Dear Mr. Newman: We apologize for the late delivery of your order. We have just implemented a new delivery system that still has a few items to be accomplished, but we made sure your order fixed and sent it out this morning. With this new delivery system, I guarantee that we can handle your order faster and better in future. For your trouble, we have enclosed a $30 gift certificate which can be used at any of our stores any time. We would like to apologize for the delay of your order and any inconveniences this must have caused you. Sincerely,
Anthony Maloney Customer Service Manager |
Apology Letter for Late Order Delivery Template
[Letterhead]
[Date]
[Recipient’s Name]
[Recipient’s Address]
[City, State, Zip Code]
Dear Mr./Mrs./Sir/Madam:
We apologize for the late delivery of your order. [Mention the reason(s)]. [Give extra explanation for the reason if necessary]. [Say and guarantee that the recipient will get better service in future]
For your trouble, [Say the compensation]. We would like to apologize for the delay of your order and any inconveniences this must have caused you.
Sincerely,
[Your Name]
[Your Title]
Download the apology letter for late order delivery template.
Apology Letter Samples for Order Cancellation
|
Java Shopping Mall
789 Waverly Drive Berkeley, CA 94706 May 18, 2021
Prince Clothing Factory Attention : Mr. Michael Boston Dear Mr. Boston: Following up our order no. 123, we herewith would like to inform you that we cancel our order. Because you cannot deliver our order in time, we have just ordered all the items we need from another factory . We hope that you can handle our order faster and better in future. We would like to apologize for any inconvenience this must have caused you. Sincerely, Anthony Engle |
Apology Letter Template for Order Cancellation
Letterhead
[Date]
Company’s Name
[Company’s Address]
[City, States, Zip Code]
Attention : [Mr./Mrs. ….]
Dear Mr. ….:
Firstly, we herewith would like to inform you that we cancel our order. [Explain the reason]. We hope [mention your future hope]. Finally, we would like to apologize for any inconveniences this must have caused you.
Sincerely,
[Your Name]
[Your Title]
Download the apology letter template for order cancellation.
Get more than 200 business letter samples at a very low-priced purchase. It costs you half an hour of your daily wages but its value worths more than 5oo hundred working hours. So why wasting time searching for every single letter sample. Get everything in a book.
Apology Letter Samples for Sending Wrong Goods
Clearance Holland
Purchasing Agent
Columbus Shoe Street Columbus, MI 48002
September 29, 2020
Brian Johnson
555 West 23rd Street
New York, 10062
Dear Mr. Johnson:
Your complaint letter about the items that are not in accordance with your order has been received and we understand its contents. Therefore, we apologize for the error and we will immediately withdraw the item and replace it with the goods you order.
In future we guarantee that it will not happen again. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.
Sincerely,
John Bailey
Customer Relations Manager
Apology Letter Template for Sending Wrong Goods
[Letter Head]
[Date]
[Recipient’s Name]
[Recipient’s Address]
[City, States, Zip Code]
Dear Mr./Mrs./Sir/Madam:
Your complaint letter about the items that are not in accordance with your order has been received. We understand its contents. Therefore, we apologize for the error and we will [Action to be Taken].
In future we guarantee that it will not happen again. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.
Sincerely,
[Your Name]
[Your Title]
Download the apology letter template for sending wrong goods.
Get more than 200 business letter samples at a very low-priced purchase. It costs you half an hour of your daily wages but its value worths more than 5oo hundred working hours. So why wasting time searching for every single letter sample. Get everything in a book.
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