Apology Letter Samples

Apology letter sample

Apology letters are usually written when somebody or a company does something wrong to somebody else or to another company. The following apology letter samples and templates are the most general apology letters people write. See if one them matches your need. See also a few tips on how to write an  apology letter. 

How To Write Apology Letters

When we do something wrong that hurts somebody, it is  extremely  necessary that  we take a quick action to rectify  the problem so that It will not harm your business. One of the best way to do this is by writing an apology letter.  An effective letter of apology can improve a relationship and grow your business effectively. To make an effective letter of apology, we must pay attention to the following techniques :
  1. Write the apology letter as soon as  possible after we do something wrong (within one or two days).
  2. Write a brief letter that explains the situation.
  3. Do not defend ourselves by blaming the situation or someone else.
  4. Assure the recipient that you will not repeat your regrettable behavior in future.
  5. Tell the recipient that you value your relationship with him or her.
  6. Back up your apology letter with appropriate behavior at the next available opportunity.
An effective apology letter  can not only repair your relationship but  also  improve  the  quality  of   your relationship.  In  the  long  term  it  can  boost your business’s growth.

Apology Letter Samples for Delaying PaymentApology Letter Sample for Delaying Payment

 


Best Sales Shopping
Purchasing Agent
Niagara Waterfall Street
Columbus, MI 48002

September 29, 2021


Helen Bracken
Credit Department
Shoes Incorporated
222 Plainfield Road
Syracuse, NY 13212


Dear Mrs. Helen Bracken:

We do apologize for delaying our payment.  We really do not want to make our payment late but we have many things to do urgently last weekend. That’s why we were not able to make payment on time. Nevertheless, this morning we just settled this payment first thing so that we will be able to continue our business with you. We, herewith, enclosed the check.

Thank you for your discretion  regarding our account.



Sincerely



Vicki Ball
Purchasing Manager


 

 

Apology Letter Template for Delaying Payment

 


[Letter Head]


[Date]

[Recipient’s Name]
[Department/Division]
[Company’s Name]
[Company’s Address]
[City], [Country/State] [Zip Code]

Dear Mrs./Mr./Madam/Sir:

We do apologize for delaying our payment.  We really do not want to make our payment late but [Reason(s)]. That’s why we were not able to make payment on time. Nevertheless, [Compensation].  We, herewith, [Compensation].

Thank you for your discretion  regarding our account.

Sincerely

[Your Full Name]
[Your Title]


Apology Letter Samples for Forgetting A Date

 

 

 

 

 

 

 

 

 

 405  Joaquin  Street
Modesto, CA 95354
September 13, 2021
Dear Sue,
    I am sorry for forgetting our lunch date yesterday. It was completely my fault. I was so busy at work that I didn’t remember I had a lunch date with you. 
    How about I treat you to lunch at the new Mexican  restaurant Amor’s tomorrow at 12:30PM? I have marked this date in my planner so I will not forget about it. 
    I’d just like to apologize again for missing the lunch date. 
                                                                                                           Your Friend,
                                                                                                                Brian

 

Apology Letter Template for Forgetting A Date

 


[Your Address]

[Your City], [State & Zip Code]

[Date]

Dear [Your Friend’s First Name],

I am sorry for forgetting our lunch date [Time]. It was completely my fault. [Say the reason]. 

How about [Offer compensation]? I have marked this date in my planner so I will not forget about it. 

 I’d just like to apologize again for missing the lunch date. 

                                                                                                          

Your Friend,

[Your Name]


Apology Letter Samples for Late Order Delivery

 

Apology Letter sample for Late Order Delivery

 

 

 

 

 

 

 

Excellent Shopping
111 Waverly Drive
Berkeley, CA 94706

September 13, 2020 

Mr. Allan Newman
358 Norris Road
San Diego, CA 94702

Dear Mr. Newman:

We apologize for the late delivery of your order. We have just implemented a new delivery system that still has a few items to be accomplished, but we made sure your order fixed and sent it out this morning. With this new delivery system, I guarantee that we can handle your order faster and better in future. For your trouble, we have enclosed a $30 gift certificate which can be used at any of our stores any time. We would like to apologize for the delay of your order and any inconveniences this must have caused you.

Sincerely,

Anthony Maloney

Customer Service Manager

Apology letter for late Delivery Template

 


[Letter Head]


[Date]


[Recipient’s Name]
[Recipient’s Address]
[City, State, Zip Code]

Dear Mr./Mrs./Sir/Madam:


We apologize for the late delivery of your order. [Mention the reason(s)]. [Give extra explanation for the reason if necessary]. [Say and guarantee that the recipient will get better service in future]

For your trouble, [Say the compensation]. We would like to apologize for the delay of your order and any inconveniences this must have caused you.

 

Sincerely,

[Your Name]

[Your Title]

 


 

Apology Letter Samples For Order Cancellation

Apology Letter For Order Cancellation

 

 

 

 

 

 

 

Java Shopping Mall
789 Waverly Drive
Berkeley, CA 94706

May 18, 2021

Prince Clothing Factory
358 Norris Road
San Diego, CA 94702

Attention : Mr. Michael Boston

Dear Mr. Boston:

Following up our order no. 123, we herewith would like to inform you that we cancel our order. Because you cannot deliver our order in time, we have just ordered all the items we need from another factory . We hope that you can handle our order faster and better in future. We would like to apologize for any inconvenience this must have caused you.

Sincerely,

Anthony Engle
Purchasing Manager

Apology Letter Template for Order Cancellation

 


Letter Head


[Date]

Company’s Name
[Company’s Address]
[City, States, Zip Code]


Attention : [Mr./Mrs. ….]

Dear Mr. ….:


Firstly, we herewith would like to inform you that we cancel our order. [Explain the reason]. We hope [mention your future hope]. Finally, we would like to apologize for any inconveniences this must have caused you.

Sincerely,

[Your Name]

[Your Title] 

 


Apology Letter Samples for Sending Wrong Goods

Apology Letter Sample for Sending Wrong Goods

 

 

 

 

 

 

 


Clearance Holland
Purchasing Agent
Columbus Shoe Street Columbus, MI 48002


September 29, 2020


Brian Johnson
555 West 23rd Street
New York, 10062

Dear Mr. Johnson:

Your complaint  letter about  the  items  that  are  not in accordance  with your  order has been received  and we understand  its  contents. Therefore, we apologize  for the error and we will immediately withdraw the item and replace it with the goods you order.

In future we guarantee that it will not happen again. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.

Sincerely,

John Bailey

Customer Relations Manager

 


Apology Letter Template for Sending Wrong Goods

 


[Letter Head]


[Date]


[Recipient’s Name]

[Recipient’s Address]

[City, States, Zip Code]

Dear Mr./Mrs./Sir/Madam:


Your complaint  letter about  the  items  that  are  not in accordance  with your  order has been received.  We understand  its  contents. Therefore, we apologize  for the error and we will immediately withdraw the item and replace it with the goods you order.

In future we guarantee that it will not happen again. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.

Sincerely,

[Your Name]

[Your Title]


Related Posts

Useful Links

 

Write a Personal Apology

How To Apologize

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